Microsoft 365 and cloud services for email, identity, collaboration, and business continuity
OpenTech helps businesses deploy, migrate, secure, and manage Microsoft 365 and cloud services with less friction, better visibility, and stronger day-to-day operational control.
What we help with
OpenTech helps businesses improve Microsoft 365 administration, strengthen cloud identity controls, secure collaboration platforms, and simplify day-to-day cloud operations.
Microsoft 365 Setup
Tenant configuration, user onboarding, licensing guidance, mailbox setup, and administrative structure alignment.
Cloud Identity
User access, MFA, sign-in protection, admin role review, and identity hygiene across Microsoft 365 and connected systems.
Collaboration & Productivity
Teams, SharePoint, OneDrive, and secure sharing practices that support daily work without creating unnecessary risk.
Core cloud services
Our cloud and Microsoft 365 support is designed to help businesses improve reliability, reduce access risk, and keep collaboration platforms easier to manage over time.
Microsoft 365 Administration
- User provisioning and deprovisioning
- License assignment and tenant organization
- Mailbox configuration and shared mailbox support
- Password reset, access, and admin workflow guidance
Email & Exchange Online
- DNS updates for Microsoft 365 services
- Mail flow troubleshooting and domain verification
- SPF, DKIM, and DMARC alignment
- Exchange Online and Outlook support
Teams, SharePoint & OneDrive
- Collaboration structure and permissions planning
- Secure file sharing configuration
- Team and channel setup guidance
- Storage, access, and governance best practices
Identity & Access Management
- MFA rollout and access hardening
- Administrative account protection
- Conditional access planning guidance
- Sign-in review and account risk reduction
Migration and onboarding support
Whether you are moving into Microsoft 365 for the first time or cleaning up an existing tenant, OpenTech helps reduce migration friction and improve long-term maintainability.
What we can migrate
- Business email to Microsoft 365
- User accounts and mailbox cutovers
- OneDrive and SharePoint file transitions
- Small business tenant cleanups and reorganization
Typical migration outcomes
- Cleaner user onboarding and offboarding
- Improved reliability and administration
- Stronger identity and mailbox security
- Less operational friction for staff
Cloud services across our plans
Choose the support level that matches your environment and internal IT maturity.
- User and mailbox assistance
- Basic tenant guidance
- Cloud issue support via ticket
- Standard administrative help
- Ongoing Microsoft 365 administration
- Email, identity, and collaboration support
- MFA and access configuration guidance
- Cloud operations check-ins
- Priority cloud support and escalation
- Identity hardening and review support
- Backup and resilience coordination
- Quarterly planning and optimization
Frequently asked questions about cloud and Microsoft 365 support
Do you help with Microsoft 365 tenant setup?
Yes. We can help configure users, mailboxes, licenses, security basics, and the administrative structure of your environment.
Can you migrate our business email to Microsoft 365?
Yes. We can help plan and execute mailbox migrations, domain cutovers, and post-migration cleanup for business environments.
Do you support Exchange Online, Outlook, Teams, and SharePoint?
Yes. OpenTech supports core Microsoft 365 services including Exchange Online, Outlook, Teams, SharePoint, OneDrive, identity controls, and related administration.
Can you help secure our Microsoft 365 environment?
Yes. We can help with MFA, identity hardening, admin role review, mailbox security improvements, conditional access planning, and email authentication alignment.