Is the IT assessment really free?

Yes. The IT assessment is completely free with no obligation. You will receive a scored results report and personalized recommendations by email immediately after completing it.

What does the IT assessment cover?

The assessment covers five key areas: IT support coverage, cybersecurity posture, Microsoft 365 administration, data backup readiness, and business continuity preparedness. You receive a score out of 100 with prioritized recommendations.

How long does the IT assessment take?

The assessment takes approximately 3 to 5 minutes to complete. There are 10 multiple-choice questions about your current IT environment.

What happens after I complete the assessment?

You receive an instant on-screen results report with your IT health score, category breakdown, and prioritized recommendations. A copy of your results is also emailed to you, and an OpenTech team member may follow up to discuss next steps.

Free IT Assessment for Small Businesses

Full Name *

Work Email *

Company Name *

Your Role

Company Size *

Industry

Is multi-factor authentication (MFA) enabled for email and key business accounts?

Yes — all accounts require MFA MFA enforced org-wide, no exceptions Mostly — MFA on most accounts Most key accounts have MFA but not fully enforced Partially — only some accounts MFA is enabled for a few people or systems No — MFA is not in use Accounts rely on password only

How are passwords managed across the organization?

Password manager — unique passwords for everyone Org-wide deployment of a password manager Some staff use a password manager Not fully deployed but partially adopted Shared spreadsheet or written down Passwords tracked in an insecure way No policy — mostly reused or simple passwords No structured approach to password hygiene

Do employees receive regular security awareness or phishing training?

Yes — formal training and simulations quarterly or more Scheduled program with phishing simulations Yes — at least annually Formal training once per year Occasionally — informal reminders Ad-hoc security tips but no formal program No security training Employees have not received security training

How is remote access to company systems managed?

VPN with MFA required Secure tunnel plus multi-factor authentication MFA-protected cloud access (e.g. M365 Conditional Access) Zero-trust or policy-based access with MFA No remote work required Fully on-site organization Remote desktop or VPN without MFA Remote access exists but not MFA-protected No formal remote access controls Remote access is unmanaged or unsecured

Who actively manages your Microsoft 365 environment?

Dedicated IT admin — internal or MSP A qualified admin monitors and manages M365 regularly Business owner or non-technical person M365 is managed by someone without a formal IT background We don't use Microsoft 365 Your organization uses a different productivity platform No one actively manages it M365 is in use but not actively administered

Is your Microsoft 365 data (email, Teams, SharePoint) backed up by a third-party tool?

Yes — third-party backup solution in place e.g. Veeam, Datto SaaS, Acronis, or similar Microsoft retention policies only Relying on M365 native retention — no dedicated backup We don't use Microsoft 365 Not applicable to your environment Not sure Unsure if M365 data is backed up externally No — M365 data is not backed up externally No third-party backup for M365

Do you have an automated backup solution for critical business data?

Yes — automated and tested regularly Backups run automatically and recovery is tested Yes — automated but rarely tested Backups run but recovery has not been verified Manual backups only Backups depend on someone remembering to run them No backup solution in place Critical data is not backed up

Has your organization experienced unplanned IT downtime in the past 12 months?

No — systems are reliable and stable No significant unplanned outages Minor incidents, quickly resolved A few small disruptions with minimal impact Multiple incidents with business impact Downtime has affected productivity or operations Frequent or significant downtime Recurring outages that affect the business regularly

What is your primary IT concern or goal?

How healthy is your IT environment?

About your organization

How your IT is managed

Account and access security

Training and remote access

Cloud and M365 readiness

Backup and business resilience