Managed IT pricing for growing businesses
Compare OpenTech Support plans built for small and growing businesses that need dependable IT support, stronger cybersecurity, Microsoft 365 administration, and a more structured technology environment.
Managed IT and cybersecurity plans aligned to business needs
Every business environment is different. These plans are designed to match different levels of support, operational maturity, security expectations, and infrastructure complexity.
A practical starting point for businesses that need responsive support, healthier devices, and core Microsoft 365 assistance without unnecessary complexity.
- Remote IT support during business hours
- Device monitoring and alerting
- Patch management for operating systems and common apps
- Microsoft 365 support
- Baseline endpoint protection
- Basic backup monitoring
Built for organizations that need stronger operational structure, better continuity, and more active oversight across users, devices, Microsoft 365, and core systems.
- Everything in Essentials™
- Priority support routing
- Microsoft 365 administration and baseline security configuration
- Managed backups and recovery assistance
- Server support where applicable
- Core network management
A stronger support model for organizations that want deeper security visibility, harder baseline controls, and better readiness for incidents.
- Everything in Business™
- Advanced cybersecurity monitoring
- Security policy and hardening guidance
- Vulnerability review and remediation guidance
- Incident response support as needed
- ThreatGrid-aligned security integration where applicable
Compare included capabilities
These are typical inclusions. Final scope depends on business size, environment complexity, locations, compliance requirements, and any specialized systems in use.
| Capability | Essentials™ | Business™ | Secure+™ |
|---|---|---|---|
| Remote IT support | Included | Included (Priority) | Included (Priority) |
| Device monitoring | Included | Included | Included |
| Patch management | Included | Included | Included |
| Microsoft 365 support | Included | Included | Included |
| Microsoft 365 administration | Optional | Included | Included |
| Managed backup and recovery | Optional | Included | Included |
| Server support | Add-on | Included (as applicable) | Included (as applicable) |
| Network management | Add-on | Included (core) | Included (core) |
| Cybersecurity monitoring | Baseline | Enhanced | Advanced |
| Incident response support | Add-on | Add-on | Included (as needed) |
| Strategic guidance | Limited | Included | Included |
- You need dependable support for a smaller environment
- You want help with users, devices, and Microsoft 365
- You are moving away from reactive break-fix support
- You need proactive monitoring and stronger IT structure
- You want better backup and continuity alignment
- Your team depends on technology working consistently every day
- You have stronger security expectations or regulatory pressure
- You want improved access, endpoint, and response controls
- You need a more security-forward support model
Common pricing questions
Do you support both Windows and Mac?
Is Microsoft 365 included?
Do you offer onsite support?
Can plans be customized?
Can we start with one plan and upgrade later?
What does incident response support mean?
Need more than the standard plan scope? Common add-ons include onsite support, advanced backup solutions, compliance readiness, security awareness training, infrastructure upgrades, and project-based work.
Not every environment fits neatly into a standard package
If you have compliance requirements, multiple locations, servers, line-of-business systems, or a more complex technology environment, OpenTech can tailor coverage to match your needs.
Choose the right OpenTech plan for your business
Start with a consultation and we’ll recommend the right managed IT and cybersecurity setup for your users, devices, Microsoft 365 environment, and security priorities.