Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the OpenTech Support website, forms, AI assistant, portal entry points, and related online services. By accessing or using our site, you agree to these Terms.

1. Website Use

You may use this site only for lawful purposes and in accordance with these Terms.

2. No Unauthorized Activity

You agree not to:

• attempt unauthorized access to systems, accounts, data, or networks,
• interfere with the security, performance, or integrity of the site,
• upload malware, malicious scripts, or harmful content,
• abuse forms, chat tools, ticketing systems, or support channels,
• scrape, copy, or automate access to the site in a way that harms operations,
• misrepresent your identity or affiliation.

3. AI Assistant and Informational Content

Our website may provide AI-generated assistance, automated recommendations, or general informational content. These outputs may be incomplete or inaccurate and should not be treated as guaranteed technical, legal, compliance, or emergency advice.

You remain responsible for verifying important decisions, especially those involving security incidents, legal compliance, infrastructure changes, or business continuity matters.

4. Intellectual Property

All website content, including text, branding, designs, software, documentation, layout, and graphics, is owned by OpenTech Support, its affiliates, or its licensors, and is protected by applicable intellectual property laws.

Except as expressly allowed by law, you may not reproduce, distribute, modify, or create derivative works from site materials without prior written permission.

5. Third-Party Links and Services

Our site may link to third-party platforms, support portals, monitoring pages, software vendors, or other external resources. We are not responsible for third-party content, policies, availability, or practices.

6. Availability

We may update, suspend, restrict, or discontinue any part of the site or its features at any time without notice.

7. Disclaimer of Warranties

The website and related online services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, OpenTech disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

8. Limitation of Liability

To the maximum extent permitted by law, OpenTech Support and its affiliates, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business interruption arising from or related to your use of the site.

If liability cannot be fully excluded, our total liability related to the website shall be limited to the minimum amount permitted by law.

9. Indemnification

You agree to indemnify and hold harmless OpenTech from claims, losses, liabilities, damages, and expenses arising from your misuse of the site, your violation of these Terms, or your infringement of any third-party rights.

10. Governing Law

These Terms are governed by the laws applicable in the jurisdiction in which OpenTech operates, without regard to conflict of law principles, unless otherwise required by applicable law or superseded by a separate written agreement.

11. Changes

We may revise these Terms from time to time by posting an updated version on this page. Your continued use of the site after changes become effective constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms may be directed to:

Email: [email protected]