Windows Autopatch: Some admins may have seen Quality and Feature Update reports incorrectly showing "SYSTEM_SCRUBBED" in Windows Autopatch (incident).
Managed Cybersecurity

Cybersecurity that reduces risk and helps keep your business running

OpenTech Support helps businesses strengthen identity security, protect endpoints, improve email security, validate recovery readiness, and respond more effectively when security issues happen.

Practical security. Clear priorities. Measurable risk reduction.
Security Coverage

What we help secure

Most business security problems start with identity weaknesses, email exposure, unmanaged endpoints, and poor recovery readiness. OpenTech focuses on the areas that reduce real operational risk.

Identities & Access

MFA rollout, admin account protection, least-privilege access, and stronger controls around business logins.

Email & Collaboration

Microsoft 365 hardening, mailbox security, phishing defense guidance, and safer sharing across Teams, SharePoint, and email.

Endpoints & Data

Endpoint hardening, patch posture, device protection guidance, backup alignment, and recovery preparedness.

Core Services

Managed cybersecurity services for growing businesses

OpenTech Support helps businesses improve baseline security without turning operations into unnecessary complexity.

Security Baseline & Hardening

  • Administrative account review and privilege cleanup
  • MFA strategy and rollout support
  • Device encryption and secure configuration guidance
  • Patch and update policy alignment

Email Security

  • SPF, DKIM, and DMARC configuration guidance
  • Mailbox rule review and phishing containment steps
  • Sender impersonation risk reduction
  • Safer attachment and link handling practices

Endpoint Security & Monitoring Guidance

  • Managed endpoint protection recommendations by plan
  • Alert review and response guidance
  • Suspicious activity triage support
  • Security posture improvement recommendations

Backup & Recovery Readiness

  • Backup strategy review for Microsoft 365, endpoints, and servers
  • Restore testing guidance and recovery validation
  • RTO and RPO planning aligned to business needs
  • Ransomware-resilient recovery recommendations
Recommended business security baseline
MFA enabled, email authentication aligned, admin accounts hardened, and backups that have actually been tested.
Security Priorities

What clients usually need first

The biggest gains usually come from addressing a few core weaknesses quickly and then building a stronger operating model over time.

Reduce phishing risk

Improve email controls, reduce impersonation exposure, and tighten account protection across Microsoft 365.

Protect devices and users

Standardize endpoint protection, improve patching, and reduce the chance that one device issue becomes a larger incident.

Improve recovery readiness

Make sure backups, restore workflows, and incident response paths are ready before they are urgently needed.

Need active help?
Use the right support path for the situation

Existing clients should use the OpenTech Client Portal for tracked support activity. For urgent compromise, phishing escalation, ransomware concerns, or suspected active threats, use the incident response path instead of a standard request.

Plans

Cybersecurity included across our managed IT plans

Choose the level of security coverage that fits your environment, internal maturity, and risk tolerance.

OpenTech Essentials™
Baseline
Foundational security guidance
  • Security hardening recommendations
  • Patch posture alignment
  • Account and MFA rollout guidance
  • Ticket-based assistance for common security issues
OpenTech Secure+™
Advanced
Higher visibility and faster security response
  • Enhanced monitoring and faster escalation
  • Backup validation and restore testing guidance
  • Quarterly security reviews and planning
  • Stronger incident response readiness

Exact tooling, policies, and implementation details vary by environment, compliance needs, and business requirements.

FAQ

Common cybersecurity questions

Do you support Microsoft 365 security?

Yes. We help improve MFA coverage, harden admin accounts, reduce risky sign-in behavior, and strengthen Microsoft 365 security posture.

Can you help after someone clicks a phishing link?

Yes. We can help contain the issue, reset credentials, review mailbox rules, and reduce the chance of repeat compromise.

Do you help with cybersecurity controls for insurance or vendor requirements?

Yes. We can help implement practical controls and documentation that support customer, vendor, or cyber insurance requirements.

Do I need incident response if I already have security tools?

Yes. Security tools help reduce risk, but when an incident happens you still need a clear containment, recovery, and communication process.

How fast can we get started?

Start with a request and OpenTech will outline the first review steps, usually covering users, devices, Microsoft 365, backups, and current security priorities.