The difference matters
Incident
- Unexpected service disruption
- May involve degraded performance, partial outage, or full outage
- Usually updated as investigation and recovery continue
Maintenance
- Scheduled work planned in advance
- May affect availability temporarily
- Usually includes expected timing and scope
What to do
If the notice matches your symptoms, monitor the status page for updates. If your experience does not match the notice or your impact is more severe, create a ticket.