Windows Autopatch: Some admins may have seen Quality and Feature Update reports incorrectly showing "SYSTEM_SCRUBBED" in Windows Autopatch (incident).

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Knowledge Base

Remote Support

Guides for starting a remote session safely, preparing your device, and knowing what to expect during technician-assisted troubleshooting.

How to start a remote support session What to do before your remote support session What to do if you see admin or elevation prompts What to do if the remote session disconnects How to stay safe during remote support

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