Windows Autopatch: Some admins may have seen Quality and Feature Update reports incorrectly showing "SYSTEM_SCRUBBED" in Windows Autopatch (incident).

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Knowledge Base

Support & Service Requests

Guides for choosing the right OpenTech support path, creating tickets, requesting service, and understanding what details help us respond faster.

Create Ticket vs Request Service What counts as urgent support What details to include in a support request How to report a service issue How to request a project, onboarding, or planned work

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