Windows Autopatch: Some admins may have seen Quality and Feature Update reports incorrectly showing "SYSTEM_SCRUBBED" in Windows Autopatch (incident).
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Knowledge Base / System Status & Service Alerts / Understanding Microsoft 365 Status Updates
System Status & Service Alerts

Understanding Microsoft 365 Status Updates

Use this guide to understand Microsoft 365 status notices and decide whether your Outlook, Teams, or mailbox issue may be part of a broader service event.

Microsoft 365 issues may be upstream
Some Outlook, Teams, and mailbox issues are caused by Microsoft 365 service health events rather than local device problems.

Common signs of a broader M365 issue

  • Multiple users are affected at the same time
  • Outlook, Teams, or Exchange issues begin suddenly across locations
  • Users can sign in but specific Microsoft 365 functions fail
  • Status updates show active advisories or incidents

When to escalate

  • Your users are impacted but the M365 status does not match what you see
  • The outage is more severe than the advisory suggests
  • You need tenant-specific validation or workaround help
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