Windows Autopatch: Some admins may have seen Quality and Feature Update reports incorrectly showing "SYSTEM_SCRUBBED" in Windows Autopatch (incident).
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Knowledge Base / System Status & Service Alerts / How to Tell If Your Issue Is Part of a Broader Disruption
System Status & Service Alerts

How to Tell If Your Issue Is Part of a Broader Disruption

Use this guide to decide whether your issue is isolated to one user or device, or part of a wider outage affecting more people or services.

Scope is the key signal
If multiple users, departments, or locations see the same failure at the same time, the issue may be broader than a single device problem.

Questions to ask

  • Does the issue affect one user or many users?
  • Does it affect one device or multiple systems?
  • Did it begin suddenly for multiple people?
  • Is the same issue appearing across different locations?
  • Does the status page show a matching incident or maintenance event?

What to do next

  • Check the status page
  • Compare symptoms with current alerts
  • Create a ticket if your scope or symptoms do not match the posted notice
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