Windows Autopatch: Some admins may have seen Quality and Feature Update reports incorrectly showing "SYSTEM_SCRUBBED" in Windows Autopatch (incident).
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Knowledge Base / Client Portal / How to Access the Client Portal
Client Portal

How to Access the Client Portal

Use this guide to open the OpenTech Client Portal and troubleshoot basic access issues.

Portal access
Use the official OpenTech Client Portal link and sign in with the email address associated with your support access.

How to get in

  1. Open the OpenTech Client Portal using the official portal link.
  2. Enter your portal login details.
  3. Complete any required sign-in or verification prompts.
  4. Once signed in, you can view and manage your tickets.

If you cannot sign in

  • Confirm you are using the correct email address.
  • Try a private browser window.
  • Check whether your password manager is auto-filling an old password.
  • Create a ticket if client portal access continues to fail.
Open Client Portal Create Ticket