Windows Autopatch: Some admins may have seen Quality and Feature Update reports incorrectly showing "SYSTEM_SCRUBBED" in Windows Autopatch (incident).
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Knowledge Base / Network & Connectivity / DNS or Website Access Issues
Network & Connectivity

DNS or Website Access Issues

Use this guide when the internet works generally, but specific websites, apps, or destinations are unreachable.

Different symptoms matter
A full internet outage is different from a case where only one site, service, or hostname fails to resolve.

Common signs

  • One website will not load while others work
  • You receive DNS or server not found errors
  • An internal app or hostname cannot be reached
  • The issue affects browser access but not all connectivity

Helpful checks

  • Try the same site from another device
  • Try another browser
  • Note the exact error message
  • Confirm whether the issue affects internal or public websites only
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