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Knowledge Base / Security Awareness / How to Report a Phishing Email
Security Awareness

How to Report a Phishing Email

Use these steps if you receive a suspicious email asking you to click a link, open an attachment, or share credentials.

Do not interact first
Do not click links, open attachments, reply, or forward the message before it has been reviewed.

What to do

  1. Leave the email unopened or close it if already opened.
  2. Do not click links or download attachments.
  3. Do not reply to the sender.
  4. Create a support ticket and include the sender, subject line, and why it looks suspicious.
  5. If you already clicked something, report that immediately in the ticket.

Red flags

  • Unexpected login or password reset requests
  • Urgent requests for payment or gift cards
  • Messages with mismatched sender names and domains
  • Links that do not match the organization they claim to be from
Create Ticket Open Scam Center